Secure text messaging for healthcare has become an important compliance problem for hospitals with HIPAA regulations clearly stating that patient information must be kept secure at all times. Healthcare faces immediate risk as the need to integrate technology into a facility’s workflow increases. The use of mobile devices allows staff to improve communication regarding patient information with fellow workers, but this puts the facility at risk – violating HIPAA regulations. In addition there is a general security concern. Standard text services allow, messages on devices to be read by anyone, they lie unsecured on telecommunication providers’ servers, and they can easily be intercepted and read in transit. Without a solution using secure text messaging for healthcare, facilities risk patient information being intercepted while violating mandatory compliance laws.
With a secure text messaging for healthcare solution, healthcare facilities enable their staff to work both efficiently and easily while maintaining each of their patient’s privacy when transmitting PHI. A secure solution enables communications to improve while remaining HIPAA compliant. The best way to solve the issue surrounding mobile device usage is to identify the various risks and select a solution that will resolve these problems.
When considering a secure text messaging for healthcare solution, facilities should evaluate the following to ensure an effective answer for their concerns: