To make it easier to identify when a message you’ve sent has been sent, delivered, or read by the recipient, we’ve replaced the previous symbols – blue arrow, green check mark, etc. – with descriptive labels.
New message status labels will appear at the bottom of the message window anytime a message has been:
Sent – When a user sends a TigerText message using the web console and that message is received by the TigerText system.
Delivered – When a sent message is received on the recipient’s device or in the Web Console.
Read – When the recipient has ‘opened’ and ‘viewed’ the message.
Web Console users are now alerted immediately by an in-app banner anytime Internet connectivity is disrupted. This allows TigerText users to switch to an alternate communication channel such as a smartphone or tablet
Connectivity issues can hamper mobile communication. Now TigerText users will receive in-app notifications anytime message delivery failures occur as well as the ability to resend these messages.