Product Comparison

From Healthcare Messaging to Enterprise Clinical Communications, We've Got You Covered

TigerConnect's healthcare messaging platform is built to suit any organization's need – and budget.

  • TigerText Essentials

    Secure Messaging

    Secure healthcare messaging with administrative controls. Ideal for organizations looking to meet compliance and avoid HIPAA-related violations.

  • TigerFlow

    Clinical Communications

    Integrated clinical communication platform for organizations looking to optimize workflows, maximize healthcare ROI, and improve patient and provider satisfaction.

  • TigerFlow Enterprise

    Advanced EHR Integration

    Fully-integrated clinical communication solution that transforms your organization for better productivity and performance overall, and guaranteed ROI.

*See your TigerConnect representative for full details.

Product Comparison Matrix

If you're not quite sure which TigerConnect product is best for your care team,
use this Product Comparison Matrix to determine the best options for your organization's needs.

Legend

TigerText Essentials

TigerFlow

TigerFlow Enterprise
  • Messaging Components
    BASIC MESSAGING
    Secure Texts
    Message Status (Sent/Delivered/Read)
    Message Lifespan
    Message Recall
    Group Conversations
    Broadcast Messaging
    Push Notifications
    Secure Attachments – PDF, Microsoft Office, Image Files (.jpg/.png/.gif)
    PIN Lock
    Searchable Directory
    Multiple Inboxes
    Do Not Disturb (Basic)
    Photo/Video Attachments
    Voice Notes
    Cloud Storage Files
    PREMIUM MESSAGING
    Do Not Disturb with Auto-Forwarding
    Priority Messaging
    Integrated Facility Directories
    Delivery Escalation (SMS, email)
    Forums
    Message Anyone
    TigerPage
    $
    $
    $
    $= Optional, extra charge
  • Connection Hub Integrations
    ADVANCED INTEGRATIONS
    Clinical Notification Events
    • EHR – Patient lists, role assignments
    • Admit / Discharge / Transfer (ADT)
    • Radiology System
    • Lab System
    • ED System
    Nurse Call Integration
    • Nurse Call Notifications
    • Code Alerts
    Patient Alarms
    • Telemetry / Bedside clinical surveillance
    HL7 Interface Engine Integration
    TAP / SIP Middleware Integration
    • WCTP integration
    • HL7 interface engine integration
    Single Sign On
    • SSO for Desktop App or TigerText Web
    Scheduling System Integration – 3rd party systems (SMTP/WCTP/one-way)
    Answering services (SMTP/WCTP/one-way)
    Paging system alerts (SMTP/WCTP/one-way)
    PLUG-INS
    Answering Services Integration
    $
    Paging System Alerts
    $
    Scheduling System Integration – Qgenda, Amion
    $
    Authentication (SAML)
    $
    LDAP / Active Directory Sync
    $
    $= Optional, extra charge
    API ACCESS
    API Access Management
  • Workflow Engine Components
    CAPABILITY
    Automated Persona Management
    Intelligent Shift-based Routing
    Shift-to-Shift Activity Handoff
    Dynamic Calendar
    Active On-Duty Dashboard
    Dynamic Care Team Assignment
    Automated Care Team Assignment
    Task List
    Escalation Rules
    INTELLIGENT ALERTS
    Smart Cards (Alarms)
    Patient Smart Cards (Nurse Call, LIS, PACS)
    Clinical Alerts (VoIP to Nurse Call)
    Nurse Call
    Patient Status Alerts
    Intelligent Message Streaming
    UNIFIED COMMUNICATIONS
    VoIP Voice (App to App Direct)
    VoIP Video (App to Video)
    VoIP Voice (PBX)
    Direct Calling (Cellular)
  • Professional Client Services
    HEALTH CHECK
    Health Check Assessment
    • 4-person team of clinical and IT experts – 96 hours onsite
    • CMIO-guided assessment
    • workflow mapping
    • Key metrics development
    $
    $
    $
    Clinical Solution Design
    • 5-Phase engagement process
    • Critical communication touch points – clinical/non-clinical teams
    • Technical analysis of clinical systems
    • Governance and milestones
    • Key integrations identification
    • Onsite training
    • Performance monitoring
    $
    $
    $
    $= Optional, extra charge
  • Enterprise Implementation
    IMPLEMENTATION SERVICES
    Basic Implementation Assistance
    Assigned Project Manager
    Complete Project Plan
    Deployment and User Adoption Planning
    TRAINING SERVICES
    Admin Training Session
    Train-the-Trainer Curriculum
    Remote Training Webinar
    Training Video Library
    3-Day Onsite Training and User Onboarding Support
    Custom Documentation (User Guide, etc.)
  • Analytics & Reporting
    CAPABILITY
    Pending User Queue
    Data Analytics & Internal Benchmarking
    Trends
    Transactional Reporting
  • Admin Capabilities
    CAPABILITY
    User Management
    Automated & Customizable Welcome Email
    Broadcast Messaging Configuration
  • Security Controls
    CAPABILITY
    HITRUST CSF-Certification
    End-to-End Encryption
    Self-Destructing / Ephemeral Messages
    User Authentication
    Single-touch Identification
    PIN Lock Enforcement
    Remote User Lockout
    Client-hosted Archiving
    $
    $
    $
    TigerConnect-hosted Archiving (3rd Party)
    $
    $
    $
    $= Optional, extra charge

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