Inova Fairfax Hospital Expedites Case Management and Crisis Communication with TigerText.
Improving communication in healthcare across multiple
facilities is no small feat. As your clinical communications
partner, TigerText provides works with the nation’s largest
health systems to ensure you’ll be successful from Day
One. With a client list that includes CHS, LifePoint, and
Northwell Health, we’ve mastered the art of scalable
deployments. From customized solution design through
multi-facility implementation and ongoing support,
TigerText maximizes patient throughput across dozens
of affiliated facilities spanning multiple states to deliver
efficiencies and cost savings on a massive scale.
TigerText improves home care and hospice workflows by
eliminating phone tag and providing a seamless, two-way
communication channel that allows for real-time sharing
of patient data from the field. Because TigerText works on
both company-issued and home health workers’ phones,
nursing staff can quickly and easily text surgical wound
photos, coordinate shift changes, communicate a patient’s
status, and request medications. Messages can be geotagged
for location purposes, and TigerText licenses are
transferable to accommodate for frequent staff changes.
Because Skilled Nursing Facilities (SNF) must
accommodate both short- and long-term patients with
a wide range of conditions, TigerText makes it easy
for nurses and allied health professionals to quickly
access a broad spectrum of specialists and support
staff. Whether sending photos of surgical wounds,
requesting an intravenous (IV) bag change, managing
injections, or coordinating a substitute physical therapist,
TigerText connects staff in a way that lets them efficiently
communicate and manage situations as they arise.
Hospitals today are highly complex organizations that
rely on multiple information systems to ensure patients
are properly cared for. Too often, information from the
EHR, nurse call, admission & discharge, scheduling,
PACS, and Lab systems remains difficult to access from
the bedside. TigerText’s API centralizes disparate system
data and makes it actionable at the point of care through
the industry’s most feature-rich and user-friendly clinical
communication application in hospitals.
With Medicare incentives as a primary focus for
Accountable Care Organizations (ACOs), achieving
heightened efficiencies in key areas such as timely
discharges and readmission, is critical. TigerText has a
proven track record helping ACOs meet and exceed
government-set benchmarks by providing solid
healthcare communication strategies to connect disparate
organizations, reduce wait times, expedite results,
accelerate discharges, and coordinate mandatory followups
with out-of-network primary care physicians.
From urgent care locations to outpatient surgical
centers and radiology clinics, TigerText makes it easy for
ambulatory facility staff to communicate and coordinate
care efforts. Physician practices can securely share images
and patient information with their affiliate hospitals while
hospital care managers can quickly schedule follow-ups
for discharged patients. No more faxing or engaging in
rounds of phone tag. Instead, users enjoy direct access to
the care community for expedited patient throughput.
Innovation Care Partners (ICP) aims to provide high quality, coordinated care and deliver positive patient outcomes. ICP tapped TigerText to provide their physicians with a tool to communicate securely and efficiently. Soon after, ICP realized the potential for TigerText to reduce patient readmission rates and costs of care.